Net customer retentionPosts and articles about Net customer retentionBlogTracy PuckettHow to Improve Your Customer Retention Strategy With Email MarketingYou’ve probably heard that acquiring new customers costs more than keeping them. Most studies show acquisition marketing is six to seven times more expensive. ...CommunityWill a cohort analysis identify year-round & once-time customers?Good morning, I have a Woo-commerce store that has many visitors. However, the customer retention rate doesn't seem to be up to balance out with the number of v...