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What is the benefit of a chatbot for e-commerce?

Asked 2 years ago

How do you think a conversational chatbot enhances the user experience on an e-commerce platform? Is it worth it?

Fredrick Fox

Wednesday, June 22, 2022

The chatbot is a revolutionary addition to Ecommerce and other businesses. In Ecommerce, customers from different time zones can require your assistance with their tasks. It can be a humdrum job if you have to reply to them manually, one by one, especially when their problems are usually the same. That is where a chatbot comes in. A chatbot can provide quick and 24/7 assistance to your customers. Hence, your customers can get a solution to common problems within minutes.





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