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In which ways do session recordings help to improve CRO?

Asked 2 years ago

Hi there. I have recently learnt that session recordings are recordings of mouse movements made by users on an e-commerce website, and that these recordings can be useful in helping to improve CRO. Does anyone know in which ways these recordings can help an e-commerce store owner to improve CRO? TYIA.

Jolina Regin

Thursday, December 01, 2022

Session recordings or replays help improve CRO's efforts through these ways:

  1. They help you improve user experience
  2. They help solve bugs faster by showing sessions with error clicks
  3. They help identify funnel leaks and fix them
  4. See how customers engage with your marketing efforts.

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