Customer relationship management (crm)Posts and articles about Customer relationship management (crm)BlogMarcel DeerUnderstanding CLV: Definition, Analysis & ExamplesA survey by eConsultancy shows that 76% of respondents view customer lifetime value (CLV) as a pertinent aspect of their business. However, only 42% were able t...CommunityWhat data does a CRM hold?So I've heard that a CRM is good for a business to have and maintain and I've opened a sheet to try and set one up for myself. However, I am not sure what infor...CommunityHow do you attract customers?Good evening, I'm struggling to attract customers to my store. I've run social media campaigns, and I tried putting together an email marketing campaign, but th...CommunityHow does customer profitability influence CRM?I've started running customer relations management through HubSpot, and I wondered whether the customer profitability aspect would affect this system and how it...