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How do I create an abandoned cart email in Wix?

Asked 3 years ago

How do I set up an email that is automatically sent when a user abandons their shopping cart?

Oscar Hawkins

Monday, January 24, 2022

Below is the step-by-step process to set up automated abandoned cart emails in Wix:

  1. Navigate to the Automations tab on your dashboard.
  2. Click Email visitors to recover abandoned carts.
  3. Expand the Next icon and hit Edit to change to a name that customers already know. You can also add a reply-to email address. Click Save.
  4. There is an automatic template for the email, but it is editable. Customize your email and press Save & Publish.
  5. Use the Timing option to schedule when your emails are sent.




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