Is machine learning good for chatbots?
Asked 3 years ago
Hi guys, is it common for AI chatbots to use natural language processing? I've been wondering whether it's worth doing it this way (that way, my customers can get an improved experience each time they return) or if it would be more reliable to use a linguistic-based chatbot? I would love to know about your experience. Thanks.
Oscar Hawkins
Wednesday, June 22, 2022
Yes. It is common for AI chatbots to use natural language processing (abbreviated as NLP). AI chatbots are an advanced technology designed to simplify and streamline customer support service. Both machine learning and linguistic rules based approaches are attractive, but also limited in one way or another. Hence, the better approach is to opt for a hybrid model and combine the goodness of both systems. This way, you can ensure your chatbot's abilities are not limited, and your customers are well-served.
Please follow our Community Guidelines
Related Articles

How to Add Your WooCommerce Website to TikTok
BeProfit Staff
July 9, 2022

Revenue vs. Product Revenue Discrepancy in GA4—Resolved
Ashley Stander
May 3, 2023

How to Calculate Your e-Commerce Store's Product Return Rate
Rebekah Brace
April 28, 2023
Related Posts
Lauren Strapagiel
6 Most Common E-Commerce Expenses (+ How to Reduce Them)
Kate Pauline Galagnara
4 Easy-to-Use Dropshipping Apps for E-Commerce Beginners
Can't find what you're looking for?