How do I find, track, and target abandoned carts on Wix?
Asked 2 years ago
Hi guys, I'm new to running an e-commerce business, and everything has been one massive learning curve (not complaining). I don't know how to deal with abandoned carts. I don't even know where to find the cart abandonment rate or how to track it. Once I've got that down, how do I retarget them in hopes of making the sale? Help?
Oscar Hawkins
Monday, January 24, 2022
Follow these steps to locate your abandoned carts as on Wix:
- Go to the live site and log in to your Wix account.
- Now go to the Abandoned Carts tab on your dashboard.
- Here, you can apply filters to view certain types of carts (i.e., recovered carts), or you can view a specific customer's abandoned cart. Remember, carts remain in the Abandoned Cart tab for up to 29 days, after which they are deleted.
Bonus Tip: You can set up automated emails in the Automations tab to reduce your abandoned cart rate on Wix.
Jolina Regin
Sunday, April 17, 2022
To find and track abandoned carts on Wix, log in to your Wix account and click the abandoned carts tab. Choose filter carts and click the filter section to view them.
After knowing the amount and rate of your abandoned carts, you can retarget abandoned carts through email.
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