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What is the best way to interact with customers online?

Asked 2 years ago

Hello everyone. I've learned that engaging with customers was very important when I used to manage a brick-and-mortar store. I've started an online business through Shopify, and I want to incorporate customer interactions. How do I do this when it is online?

Scottie Gordon

Wednesday, February 09, 2022

Yes, customer interactions are crucial for every business they create an emotional connection between the business and customers. Here are 6 ways that your Shopify business can incorporate customer interactions online:

  1. Having reward programs
  2. Facebook by growing a community like creating a Facebook group
  3. Twitter to solve customer problems and also interact with them
  4. Instagram
  5. Having live streams/ webinars
  6. Encourage customer reviews

Jolina Regin

Saturday, April 16, 2022

Here are ways that you can interact with customers for your Shopify business and have personal connections.

1. Creating a Facebook group for your shop or a Fb page and grow a customer community.

2. Through Instagram by posting regularly and also posting Insta stories.

3. Having regular livestreams/ webinars

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