Customer retentionPosts and articles about Customer retentionBlogRosana Antoni5 Essential Shipping Performance Metrics For E-commerce StoresShipping performance is the backbone of every e-commerce business. To succeed in this competitive market, it's crucial to track shipping data and grasp key ship...CommunityHow can I communicate my sustainable shipping practices to my customers?How can I communicate my sustainable shipping practices to my customers?BlogJaques Cilliers4 Benefits of Customer Retention Analysis for Your Shopify StoreCustomer retention is essential for the success of any Shopify store as it helps you increase your sales, customer referrals, and customer lifetime value. Essen...BlogTracy PuckettHow to Improve Your Customer Retention Strategy With Email MarketingYou’ve probably heard that acquiring new customers costs more than keeping them. Most studies show acquisition marketing is six to seven times more expensive. ...BlogMarcel Deer5 Most Important Sales KPIs for Maximal Customer RetentionNo business wants to lose customers. But when customers are not engaged, whether it's because your business's site is unintuitive or your marketing doesn't appe...CommunityHow can I create a RFM model?Hi there. I am having issues with retaining customers and I therefore am looking to implement an RFM model to improve customer experience. However, I do not kn...CommunityWhat is RFM analysis?Hi there. I have often heard people speaking about how using an RFM analysis has helped them to identify which customers to spend time on to make sure that thei...CommunityCohort analysis: Can I predict future customer retention expectations?Afternoon everybody, I've tried various analytical methods to predict customer retention and used an average % from the CLV over a year period to improve my Sho...CommunityWhat is the average purchase frequency?Can someone please give me an example of what a good purchase frequency is and how to increase it?CommunityWhat does net customer retention rate mean?What does net retention mean, and how do you calculate it?CommunityWhat are the KPIs for measuring customer retention?How do I measure customer retention?CommunityHow do you calculate the customer churn rate?What is an example of a customer churn rate?CommunityWhat is the formula for calculating the retention ratio?What is a good retention ratio and how do I calculate it?
