How do I retarget and convert abandoned carts?
Asked 3 years ago
Hi, I have a store that I built on Wix, and my cart abandonment rate is high. I read that one way to stop checkout abandonment would be to retarget the customer. What are the best ways to retarget your customer and make the sale, ultimately reducing my cart abandonment rate?
Rhys Hensley
Friday, January 21, 2022
Wix facilitates store owners to retarget their customers by sending them automated emails. These automated emails are meant for those customers who have left their shopping carts without purchasing. Wix sends these emails with the image of the products and direct links to help you recover your nearly lost sales.
To turn on this feature, follow these three steps:
- Open the Automation tab from your Wix site dashboard.
- Click on the "Turn on Automation" option.
- To make any changes, click on the "Edit Automation" option.
Note: The automated emails will be sent by Wix two hours after the customer's abandoned cart time.
Jolina Regin
Thursday, April 14, 2022
A great way to recover abandoned carts is by using abandoned cart emails. To have a successful abandoned cart email include a CTA (call to action), hiqh quality images, and use friendly convincing content. You could also include discount codes. Wix helps in converting abandoned carts into sales using abandoned cart emails. Wix sends customers personalized emails automatically with the image of an item and a direct link of the item that was left in the cart..
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