What impact does customer engagement have on sales?
Asked 3 years ago
Can customer engagement do anything in the way of increasing sales? is it actually something important?
Emilė Kleopatra Miežlaiškytė
Tuesday, October 26, 2021
Engagement will always be very important in some way, especially if you're a B2C business that benefits from having an online presence. Engaged customers show that your brand is not only focused on sales, but also building relationships - the most important long-term sales strategy. Large B2B companies like agencies generally aren't affected with low engagement as much.
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