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What is the difference between upselling and cross-selling in WooCommerce?

Asked 2 years ago

I know that both of these methods encourage your customers to buy more, but I don't understand the difference between upselling vs. cross-selling.

Jolina Regin

Thursday, December 09, 2021

Up-sells and cross-sells are different ways of adding other products to customers when shopping. Up-sells are products that you recommend instead of the product they're viewing. Usually, they're better quality, more expensive, and more profitable.

While cross-sells are products that you recommend to customers based on what they've added to their cart. They are mostly complementary products e.g; if the customer adds a laptop the cross-sell may be a laptop stand, stickers, or a wireless mouse

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