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Why won't my Shopify connect to Instagram?

Asked 2 years ago

Hey all, I have a lot of followers and interaction on my Instagram, and I figured that I could integrate my Instagram profile to my Shopify store and direct the existing traffic to my store. But I can't get it to connect, and I don't understand why. Who here knows how to get past this?

Chace Franco

Wednesday, February 09, 2022

There could be various reasons why your Shopify store and Instagram account won't connect. First, ensure you meet the following requirements;

  1. You're using the Shopify basic plan or higher
  2. You have an online store and an Instagram business profile that's connected to your Facebook catalog
  3. You've removed the password page from the store
  4. You've set up a Facebook shop that's approved and has no age or country restrictions
  5. Your store follows Facebook guidelines and policies

If you've followed those requirements you can then try reconnecting them.


Abeeha Qasmi

Tuesday, November 01, 2022

To connect your Shopify store to Instagram, you must have a professional IG account and a Facebook business page. Once you are equipped with these tools, you can easily add your product to your professional IG account by following these simple steps:

  1. Go to 'business profile options' and then to 'Settings.'
  2. Choose 'Business' and then 'Shopping.'
  3. Confirm your FB account.
  4. Opt for your desired product.
  5. Click on 'Done.'

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